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Asked for a new mattress price never got back to me
- D
Fantastic company cater to everyone's personal needs, fast efficient and very reliable company could not fault them in any way, plus they come to your house and build the bed for you.
Excellent company fast efficient and totally competent with all your personal needs, Since ive had my bed I have had full night sleeps without waking up in pain every day.
I love my adjustable bed it's so comfortable I wouldn't be without it
- W
Non-existent communication, written and oral. Did complain and was told customer service would phone us back, still waiting. Happy with the bed, extremely unhappy with service.
- V
Was talked into remote and advised I was worried about losing it. Was told there’s a pocket on the side. Nope. Also told different motor was required. When queried later told no ?????Also the light is pathetic. It’s just on a piece of wire. Great dust trap. When I spoke to senior person I was told it was so as not to disturb a partner when getting up in the night.I live now alone which the salesman knew. £250 wasted. Also still waiting for a receipt and guarantee details
- Mrs F
From start to finish Willowbrook we're excellent.
Not willing to assist to move bed to.new address to movey bed to new address
- J
I think one should be made more aware of the fact that you need to buy 20inch depth sheets for the single mattress., which not many shop sell. Also the beds are quite low, if you suffer from back problems (like me) they are a nightmare to make up.
- N
Only problem is very slow in paying my VAT that I paid back to me. As I bought this bed for my health reasons I VAT free. Been editing since April. Other than this I definitely recommend the adjustable bed.
- M