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Controller could have been lit and bolder. Also coiled lead rather springy and retracts fast. Also should have been informed that could use my own fixed headboard. Men who delivered excellent very helpful. Like massage feature.
- H
I do not like salesman who tell lies. I also do not like salesman who do not tell you everything, like they build the bed on site. Installers do not communicate . I wish I had never bought from them.
- W
The salesman explained just about everything. A couple of phone calls from the factory arranged a suitable time for delivery The delivery men were efficient and demonstrated everything. The bed works well and is comfortable.
- C
I love my adjustable bed it's so comfortable I wouldn't be without it
Non-existent communication, written and oral. Did complain and was told customer service would phone us back, still waiting. Happy with the bed, extremely unhappy with service.
- V
Was talked into remote and advised I was worried about losing it. Was told there’s a pocket on the side. Nope. Also told different motor was required. When queried later told no ?????Also the light is pathetic. It’s just on a piece of wire. Great dust trap. When I spoke to senior person I was told it was so as not to disturb a partner when getting up in the night.I live now alone which the salesman knew. £250 wasted. Also still waiting for a receipt and guarantee details
- Mrs F
Expensive to buy, expensive to Repair
- F
Beautiful, comfortable bed. Delighted with it
- M
No problems, very good. Satisfied would recomend.
Only problem is very slow in paying my VAT that I paid back to me. As I bought this bed for my health reasons I VAT free. Been editing since April. Other than this I definitely recommend the adjustable bed.