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The score would be better if you could accept that the customer could effect minor repairs such as changing cables and replacing batteries. Customer satisfaction would be higher and the recurring cost of owning the bed kept to a reasonable level such that the customer can more happily recommend the company. Also I recommend checking spelling of “adjustsable”.
- A
Great beds, great service and lovely man who built them. No problems at all
- E
All ok very happy
- H
I love my adjustable bed it's so comfortable I wouldn't be without it
- W
Non-existent communication, written and oral. Did complain and was told customer service would phone us back, still waiting. Happy with the bed, extremely unhappy with service.
- V
Was talked into remote and advised I was worried about losing it. Was told there’s a pocket on the side. Nope. Also told different motor was required. When queried later told no ?????Also the light is pathetic. It’s just on a piece of wire. Great dust trap. When I spoke to senior person I was told it was so as not to disturb a partner when getting up in the night.I live now alone which the salesman knew. £250 wasted. Also still waiting for a receipt and guarantee details
- Mrs F
Very comfortable Sensafoam mattress ensures a comfortable nights sleep. I suffer from. Lipodeama and I find that being able to elevate the bottom of the bed is helping greatly to reduce the swelling in my feet and lower legs.
- C
i ended up not using adjustable bed and find it hard to get out of
From start to finish Willowbrook we're excellent.
- D
Only problem is very slow in paying my VAT that I paid back to me. As I bought this bed for my health reasons I VAT free. Been editing since April. Other than this I definitely recommend the adjustable bed.
- M