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Without metal brackets to hold the mattress on the bed, the mattress can slide off the bed, with the person still on it, on the floor, and possibly unable to get up. Twice, the pumps which raise the bed, or lower it, and which keep the mattress even on both sides, have needed to be replaced. If one side is not replaced, leaving just one pump working, the mattress slants, & the person can find the unevenness tilts them to one side of the bed, causing additional pain, and difficulty sleeping.
- H
A star service at Ajustamatic in Shirley Southampton . Extremely helpful.
- B
Extraordinary young men worked tirelessly and all day doing all that they could to get our home nice and warm once more. Very polite men clean and respectful well done to you both
- P
I love my adjustable bed it's so comfortable I wouldn't be without it
- W
Non-existent communication, written and oral. Did complain and was told customer service would phone us back, still waiting. Happy with the bed, extremely unhappy with service.
- V
Was talked into remote and advised I was worried about losing it. Was told there’s a pocket on the side. Nope. Also told different motor was required. When queried later told no ?????Also the light is pathetic. It’s just on a piece of wire. Great dust trap. When I spoke to senior person I was told it was so as not to disturb a partner when getting up in the night.I live now alone which the salesman knew. £250 wasted. Also still waiting for a receipt and guarantee details
- Mrs F
Not willing to assist to move bed to.new address to movey bed to new address
- J
I think one should be made more aware of the fact that you need to buy 20inch depth sheets for the single mattress., which not many shop sell. Also the beds are quite low, if you suffer from back problems (like me) they are a nightmare to make up.
- N
Very please with the bed delivered on time with too very pleasant men . Mary
- L
Only problem is very slow in paying my VAT that I paid back to me. As I bought this bed for my health reasons I VAT free. Been editing since April. Other than this I definitely recommend the adjustable bed.
- M