FittedWard
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94%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

54 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

The bed seems to be of decent quality, although the person who it was for, are still in hospital, but I am sure it is going to work out fine and be what they need. The company delivered on time and made everything very easy.

  • 5 / 5
Mr. B | November 2018

They were the best of all the others quoted. Absolutely 5 star service. They were very honest and upfront, no messing and no frills. Brilliant.

  • 5 / 5
Mr. H | November 2018

Oaktree really understood what we needed. If you have a mobility problem then they are the company to use. The installers couldn`t do enough for us and would recommend to anyone. Best people ever.

  • 5 / 5
Mr. P | October 2018

My husband has motor neurone disease and Louise the director is such a lovely lady who pointed me in the right direction for what he needed. The guys set it up very quickly and efficiently the only trouble they had was with the old bed as it didn`t want to go down the stairs! The new bed itself is brilliant and so comfortable, we chose the 5ft with the 2 mattresses that tip and tilt separately. Even I am benefiting from having this bed as its a pleasure to sleep in. Without a doubt I would recommend the company and urge other buyers to look at McCarthy.

  • 5 / 5
Mr. R | October 2018

The 2 young guys that delivered it were lovely and they took all the packaging, the old mattress, headband and base as promised. It was an excellent service........Every day I would recommend the company. Before we had the bed my husband suffered with his feet swelling this doesn`t happen now. The bed started benefiting him from the first night. Its so very comfortable.

  • 5 / 5
Mr. B | October 2018

All went according to plan. The bed is great and we are really enjoying it.

  • 4 / 5
Mr. W | October 2018

We were very happy with Oak Tree Mobility. The sales guy was not pushy at all and brought us a small bed for us to try. We have had one problem with the foot mechanism on my side but the company soon came out and sorted this. This company were much more pleasant than the other company that had come round to quote us. It was good to compare.

  • 5 / 5
Mr. R | October 2018

Very quick service and found guys that installed the bed were very Polite.

  • 5 / 5
Mr. D | September 2018

They delivered before time which was unexpected but very pleasing - two people came and it was set up in record time. They showed myself and my wife how to use the bed and all of the old stuff was taken away including the old bed. They are very good. They did everything that was asked and more, they phoned me 2 or 3 times to ask if I needed different things. I would definitely recommend them.

  • 5 / 5
Mr. G | September 2018

People should read invoice carefully as they didn`t deliver what was expected, 2.5ft delivered instead of 3ft wide. Compensation offered but still waiting. Not happy with the quality of bed or the way the bed operates. The people installing were very nice.

  • 1 / 5
Mr. I | September 2018

After intial installation problem, the customer service/management team were very quick to correct the situation. I would be happy to recommend them.

  • 3 / 5
Mr. B | September 2018

The company delivered earlier than expected. They were very tidy. I would`ve liked the salesman to show us a bed, but they said they don`t do this anymore. They are very good and helpful to deal with. We would definitely recommend them.

  • 4 / 5
Mr. H | September 2018

The two chaps were so kind and helpful when setting it up they were really nice. Its such a comfortable bed i cant fault it at all.

  • 5 / 5
Mr. W | September 2018

We were quite happy with them as they gave a lifelong guarantee with the bed frame. They rang before delivery and kept us updated. Delivered on time and set it all up quickly showing us how it worked. If people ask me then I would definitely recommend McCarthy. The quality of the product so far is very good and is doing exactly what I needed it to do.

  • 5 / 5
Ms. M | August 2018

I was impressed with the quick delivery and how quickly they assembled the bed. Overall a smooth experience.

  • 5 / 5
Mr. M | July 2018

I would recommend McCarthy, we had no problems at all. Delivered on time and left the area tidy.

  • 5 / 5
Mr. F | June 2018

We did order the beds and there was a delay in the production, which is the only reason I would give the service 4/5. It has enhanced my quality of sleep since having the bed, so generally I am very happy and would recommend Oak Tree Mobility.

  • 4 / 5
Mr. D | June 2018

They said a date to be delivered and they tried to get the bed in but couldn`t get it in one piece. I then had to wait 3 weeks after that for a new bed to be made. Once it arrived it only took 20 mins/half an hour to set up and they explained all the different bits to me. I was happy with that. I would definitely recommend having an adjustable bed but I would not recommend the company because I would shop around first. The main reason being the quality of service, I feel they should`ve taken measurements when they first sold me the bed, there was no communication when things went wrong, no keeping me updated with the situation of the delivery, which aggravates me more so.

  • 4 / 5
Mr. H | June 2018

Oak Tree Mobility were very good indeed- very pleasant- I have no complaints at all. The sales representative was excellent- really good. The delivery people we`re not so good. They didn`t check everything before they left and there were bits my husband had to finish. I am sitting in my chair now and I`m very comfy.

  • 4 / 5
Mrs. B | June 2018

Absolutely beautiful service cannot fault them.

  • 5 / 5
Mr. B | June 2018
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