FittedWard
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91%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

80 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

I thought the middle of the bed would have been adjustable to - like the demo bed i was shown. Apart from that i`m very happy with my purchase.

  • 3 / 5
Mr. S | May 2019

There was a bit of a mix up with them booking the wrong day for my delivery, but this didn`t cause too much of a problem as they came the next day. It was set up for me and the guys showed me how to use it. There is a slight issue with the draw motor when you try and close it again, but this isn`t detrimental to the bed at all. I will only mention if it doesn`t sort itself out.

  • 4 / 5
Mr. B | April 2019

My husband found the bed very beneficial. The company were very helpful and very patient with him.

  • 5 / 5
Mr. L | March 2019

The company was absolutely brilliant. The bed has made a huge difference. Very, very good and i would recommend them to anyone.

  • 5 / 5
Mr. D | March 2019

I am not happy with the bed as it is not suitable for my condition and i can`t turn over. I have spent money on bed which i can`t use. After sales service for this company is particularly bad.

  • 5 / 5
Mr. | March 2019

Its a little uncomfortable. I do suffer from a dislocated leg so it can only adjust the whole leg and not just the knee which causes me more pain. It is maybe a function of the deep mattress, so I may have to change the mattress in the future. I would still recommend McCarthy to others though for the service they provided.

  • 3 / 5
Mr. B | March 2019

They delivered the bed earlier than I expected it. They certainly left everything tidy, the guys who set it up were very polite and clean and tidy and I cannot fault them. I am a large gentleman and it is the most comfortable I have been for years. This bed has been fantastic, I am sleeping better and I am so much more comfortable,

  • 5 / 5
Mr. H | March 2019

Very good service with the timing of the delivery - my only gripe was that they didn`t take the old bed away when McCarthy had promised they would. Best nights sleep I`ve had in along time!

  • 5 / 5
Mr. H | March 2019

Everything was absolutely fine, no problems at all.

  • 5 / 5
Mr. G | March 2019

as expected - very satisfied

  • 5 / 5
Ms. | February 2019

Slight issue with the draws of the bed but other than that pretty good.

  • 4 / 5
Mrs. C | February 2019

No hiccups at all and the bed is really comfortable.

  • 5 / 5
Mrs. M | February 2019

We were given a date for delivery which was then bought forward to 1 morning my parents were due to be out after lots of discussions they agreed to deliver the same day but in the afternoon. The day before i received a text to say the bed would be delivered in the morning so i had to make arrangement`s for someone to be there the bed never turned up i rang they said it would be the afternoon, half 5 cam still no bed rang again bed arrived 7ish - delivery driver said that we weren`t even on the list for delivery today. Old bed removed to then find out wrong bed had been ordered but we had to keep the bed as they`d broken the old one on removal 10 pm came they finally left we have since received the correct beds but it was hard work everyone was very apologetic. I would use again as customer service was spot on and my parent are pleased with the quality of the bed.

  • 5 / 5
Mrs. H | January 2019

nice young men put the bed together and showed us how to use it, and took all the rubbish away with them - the bed has helped me and my husband, i would definitely recommend.

  • 5 / 5
Mr. C | January 2019

I spoke to Mrs McCarthy myself so it was a really personal service. Definitely get a good nights sleep and would recommend McCarthy to other customers.

  • 5 / 5
Mr. P | January 2019

The delivery men turned up in the van to deliver the bed came in moved our bed from up stairs down stairs , went to the van to get the new bed to find it wasn`t in there, i then had to wait a week for them to actually deliver the bed. Fortunately i was keeping the old bed anyway so just slept on that down stairs until my new one came. I also decided against the foam mattress they were trying to sell me and decided to go with a different mattress but i have found this extremely uncomfortable to sleep on and am now having to look for a new mattress - I`m not so sure that i would recommend them to others but the bed function itself seems to work as it should.

  • 4 / 5
Mrs. M | January 2019

The mattress isn`t quite what we expected, apart from that we are very happy. The company were very good and very polite to deal with.

  • 4 / 5
Mr. K | January 2019

They were brilliant. the first day they were coming to deliver I wasn`t available and they happily rearranged and suited my needs. This company stood out with the quality of the bed and the sales guy was lovely. I also liked the fact the the remote control was connected to the bed rather than separate, in case it got lost in the middle of the night.

  • 5 / 5
Mr. A | January 2019

I am very happy with the bed, would highly recommend to others.

  • 5 / 5
Mr. B | January 2019

They were professional, diligent, efficient and the quality of the product is first class. As soon as I spoke to them, I knew they were the kind of company I wanted to deal with.

  • 5 / 5
Mr. K | January 2019
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