FittedWard
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90%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

84 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

We found McCarthy very helpful and caring especially with the elderly. My father is benefiting from the bed already and the swelling in his legs is going down. Very nice polite people.

  • 5 / 5
Ms. S | August 2019

i`m currently speaking to cromwell mobility regarding a fault with them bed - the man advised me i would have to pay for any repairs even though i have only had the bed since june. He got quite angry with me and was very rude, i`am currently seeking advice on my next step and contacting them in writing in hope for a better outcome.

  • 2 / 5
Mr. B | June 2019

Right from word go there was good communication and a good delivery date. I can`t praise them enough. Very happy with the bed.

  • 5 / 5
Mr. R | June 2019

Very satisfied with the service

  • 5 / 5
Mr. | May 2019

I thought the middle of the bed would have been adjustable to - like the demo bed i was shown. Apart from that i`m very happy with my purchase.

  • 3 / 5
Mr. S | May 2019

There was a bit of a mix up with them booking the wrong day for my delivery, but this didn`t cause too much of a problem as they came the next day. It was set up for me and the guys showed me how to use it. There is a slight issue with the draw motor when you try and close it again, but this isn`t detrimental to the bed at all. I will only mention if it doesn`t sort itself out.

  • 4 / 5
Mr. B | April 2019

My husband found the bed very beneficial. The company were very helpful and very patient with him.

  • 5 / 5
Mr. L | March 2019

The company was absolutely brilliant. The bed has made a huge difference. Very, very good and i would recommend them to anyone.

  • 5 / 5
Mr. D | March 2019

I am not happy with the bed as it is not suitable for my condition and i can`t turn over. I have spent money on bed which i can`t use. After sales service for this company is particularly bad.

  • 5 / 5
Mr. | March 2019

Its a little uncomfortable. I do suffer from a dislocated leg so it can only adjust the whole leg and not just the knee which causes me more pain. It is maybe a function of the deep mattress, so I may have to change the mattress in the future. I would still recommend McCarthy to others though for the service they provided.

  • 3 / 5
Mr. B | March 2019

They delivered the bed earlier than I expected it. They certainly left everything tidy, the guys who set it up were very polite and clean and tidy and I cannot fault them. I am a large gentleman and it is the most comfortable I have been for years. This bed has been fantastic, I am sleeping better and I am so much more comfortable,

  • 5 / 5
Mr. H | March 2019

Very good service with the timing of the delivery - my only gripe was that they didn`t take the old bed away when McCarthy had promised they would. Best nights sleep I`ve had in along time!

  • 5 / 5
Mr. H | March 2019

Everything was absolutely fine, no problems at all.

  • 5 / 5
Mr. G | March 2019

as expected - very satisfied

  • 5 / 5
Ms. | February 2019

Slight issue with the draws of the bed but other than that pretty good.

  • 4 / 5
Mrs. C | February 2019

No hiccups at all and the bed is really comfortable.

  • 5 / 5
Mrs. M | February 2019

We were given a date for delivery which was then bought forward to 1 morning my parents were due to be out after lots of discussions they agreed to deliver the same day but in the afternoon. The day before i received a text to say the bed would be delivered in the morning so i had to make arrangement`s for someone to be there the bed never turned up i rang they said it would be the afternoon, half 5 cam still no bed rang again bed arrived 7ish - delivery driver said that we weren`t even on the list for delivery today. Old bed removed to then find out wrong bed had been ordered but we had to keep the bed as they`d broken the old one on removal 10 pm came they finally left we have since received the correct beds but it was hard work everyone was very apologetic. I would use again as customer service was spot on and my parent are pleased with the quality of the bed.

  • 5 / 5
Mrs. H | January 2019

nice young men put the bed together and showed us how to use it, and took all the rubbish away with them - the bed has helped me and my husband, i would definitely recommend.

  • 5 / 5
Mr. C | January 2019

I spoke to Mrs McCarthy myself so it was a really personal service. Definitely get a good nights sleep and would recommend McCarthy to other customers.

  • 5 / 5
Mr. P | January 2019

The delivery men turned up in the van to deliver the bed came in moved our bed from up stairs down stairs , went to the van to get the new bed to find it wasn`t in there, i then had to wait a week for them to actually deliver the bed. Fortunately i was keeping the old bed anyway so just slept on that down stairs until my new one came. I also decided against the foam mattress they were trying to sell me and decided to go with a different mattress but i have found this extremely uncomfortable to sleep on and am now having to look for a new mattress - I`m not so sure that i would recommend them to others but the bed function itself seems to work as it should.

  • 4 / 5
Mrs. M | January 2019
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