FittedWard
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94%

Summary of all companies reviews

  • Buyer recommended?

  • Yes
  • Did the job match the quote?

  • Yes
  • Started on time?

  • Yes
  • Finished on time?

  • Yes
  • Left tidy afterwards?

  • Yes
  • Quality of the job?

79 Reviews
We undertake regular surveys of customers who have purchased from our selected companies. Providing the reviews and ratings below:

The bed seems to be of decent quality, although the person who it was for, are still in hospital, but I am sure it is going to work out fine and be what they need. The company delivered on time and made everything very easy.

  • 5 / 5
Mr. B | November 2018

They were the best of all the others quoted. Absolutely 5 star service. They were very honest and upfront, no messing and no frills. Brilliant.

  • 5 / 5
Mr. H | November 2018

Oaktree really understood what we needed. If you have a mobility problem then they are the company to use. The installers couldn`t do enough for us and would recommend to anyone. Best people ever.

  • 5 / 5
Mr. P | October 2018

My husband has motor neurone disease and Louise the director is such a lovely lady who pointed me in the right direction for what he needed. The guys set it up very quickly and efficiently the only trouble they had was with the old bed as it didn`t want to go down the stairs! The new bed itself is brilliant and so comfortable, we chose the 5ft with the 2 mattresses that tip and tilt separately. Even I am benefiting from having this bed as its a pleasure to sleep in. Without a doubt I would recommend the company and urge other buyers to look at McCarthy.

  • 5 / 5
Mr. R | October 2018

The 2 young guys that delivered it were lovely and they took all the packaging, the old mattress, headband and base as promised. It was an excellent service........Every day I would recommend the company. Before we had the bed my husband suffered with his feet swelling this doesn`t happen now. The bed started benefiting him from the first night. Its so very comfortable.

  • 5 / 5
Mr. B | October 2018

Oak Tree were really polite and helpful and i even got a phone call from their Customer Service Rep. to make sure i was satisfied. Can`t fault them.

  • 5 / 5
Mr. H | October 2018

Excellent service- spoke to the owner of Camelot all the time throughout the process, he kept us continually updated. I am going to write a great review on Camelots website as we are so happy with the service.

  • 5 / 5
Mr. H | October 2018

I found Oaktree very efficient and the chair arrived when they said it would. Very happy with the service.

  • 5 / 5
Mr. W | October 2018

They were earlier than they thought in delivering. I had to set it up myself but the man at Camelot advised me on delivery that he would call and talk me through the set up which I was happy with.. The chair is a bit creaky and not very smooth in its operation but it is no different from the other samples I had seen from other companies. It was however very much cheaper than what other companies were quoting. Therefore I feel the company are very good value for money and I had researched that they were `Which` recommended, As long as people are aware that they are not paying for someone to come and put the product together, which I was fine about, then yes I would definitely recommend. The main thing is my husband is very happy with the chair, after having his stroke, and the chair is helping towards his progress in becoming mobile again.

  • 4 / 5
Mr. C | October 2018

No comment was made

  • 5 / 5
Mr. R | October 2018

All went according to plan. The bed is great and we are really enjoying it.

  • 4 / 5
Mr. W | October 2018

We were very happy with Oak Tree Mobility. The sales guy was not pushy at all and brought us a small bed for us to try. We have had one problem with the foot mechanism on my side but the company soon came out and sorted this. This company were much more pleasant than the other company that had come round to quote us. It was good to compare.

  • 5 / 5
Mr. R | October 2018

Very quick service and found guys that installed the bed were very Polite.

  • 5 / 5
Mr. D | September 2018

The man told us the chair would be a month and it was delivered in 3 weeks. It was set up quickly and all explained very well to us. Definitely 5/5 for the quality of product and customer service. We ordered 2 chairs and have had no problems. We got on very well with the boss. He came and measured up and showed us a miniature chair with all the different options, there were hundreds of fabrics and other options to choose from. My wife particularly is benefiting from hers. The chairs are rather expensive but I feel they are worth it in the end. We are very happy with the company.

  • 5 / 5
Mr. P | September 2018

They delivered before time which was unexpected but very pleasing - two people came and it was set up in record time. They showed myself and my wife how to use the bed and all of the old stuff was taken away including the old bed. They are very good. They did everything that was asked and more, they phoned me 2 or 3 times to ask if I needed different things. I would definitely recommend them.

  • 5 / 5
Mr. G | September 2018

The quality of the product is very good it suits my needs, I chose a chair with two tiers at the back which is different but I am sure I will get used to it. I am very pleased with the company and glad I chose them.

  • 5 / 5
Mr. L | September 2018

No comment was made

  • 5 / 5
Mr. A | September 2018

People should read invoice carefully as they didn`t deliver what was expected, 2.5ft delivered instead of 3ft wide. Compensation offered but still waiting. Not happy with the quality of bed or the way the bed operates. The people installing were very nice.

  • 1 / 5
Mr. I | September 2018

After intial installation problem, the customer service/management team were very quick to correct the situation. I would be happy to recommend them.

  • 3 / 5
Mr. B | September 2018

The company delivered earlier than expected. They were very tidy. I would`ve liked the salesman to show us a bed, but they said they don`t do this anymore. They are very good and helpful to deal with. We would definitely recommend them.

  • 4 / 5
Mr. H | September 2018
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